MAINTENANCE IS NOT A COST. IT IS AN INSURANCE TO KEEP YOUR FIRE BURNING.

An efficient and thorough care plan maximizes:
- Availability: avoid unexpected failures
- Safety: minimum risk for the environment and your team
- Emissions: minimizes the negative impact on the environment
- Cost efficiency: avoid unexpected repair costs
- Energy efficiency: maximum output with the minimum input
With our strong global presence we can provide you worldwide access to extensive support but also availability and service on a local basis.
VYNCKE commitment
Our commitment extends beyond product quality. Taking it further than installation and commissioning. You can rest assured of ongoing peak performance with support from our experienced staff. At VYNCKE we focus on solutions that pay off, whether it’s supplying the smallest spare part or serving as a long term partner.

Helpdesk
We help you immediately. During office hours you can rely on your personal Account Manager.
Hotline
Our hotline is available 24/7. An experienced engineer will help you in no time.
Spare parts
Assure a long-lasting and successful operation of your plant with our original spare parts.

Fine tuning
You want more output with less input? Changed biomass composition? Our Service Engineers optimize your combustion to get optimal energy conversion.
Inspection
Prevention is better than cure ! Our preventive maintenance keeps your plant in TOP condition, avert component failures and unexpected down time. For official inspections and emission measurements, we help you to prepare your plant efficiently.
Training
We train your team to work in a safe environment.

Supervision
You have the specific people to carry out the maintenance, but do you miss the specific know how? With our expertise we supervise preventive and corrective maintenances ; you provide the manpower, we insure the quality.
Total support
In case of specific problems or shortage of manpower during a stop, we can deliver the right people : motivated, skilled and with the required certificates.

Total care from A-Z
Looking for simplicity, reliability and total ease of mind? Let VYNCKE organize your maintenance plan. We take over the maintenance of your energy plant from A to Z.

SMARTPLANT, your Industrial IoT for operational excellence.
Visualize the performance over a long time and calculates in an intelligent way some key performance metrics or health scores. These health scores enable the detection of underperformance of an installation and prevents unplanned stops.
If you are an existing Customer, follow the link to login to your SMARTPLANT platform.
Revamping PGS De Backer Pallets!
After 20 years of reliable service, it was time to retire some of the steps of the DWS grate at PGS De Backer Pallets in Poperinge. Our V.Care Vynckeneers stepped in to carry out a well-earned revamp!
This international company, a key player in wooden pallet manufacturing, operates in 12 countries and employs over 1,000 people. At their Poperinge site, a hot water boiler with a DWS grate burns pallet waste. After 2 decades, it was time for a revamp.
The revamp process started with the careful removal of worn steps and part of the collector. A new collector plate, complete with pre-cut step openings, was then welded in place and the new steps were installed. To complete the project, all airlocks and grate plates were replaced. During the pressure test, our team carefully inspected the boiler walls and carried out minor repairs where needed, ensuring the unit’s continued safety and performance.
Thanks to these revamps and repairs, we’ve extended the lifetime of this installation by at least another 20 years. With the right care and timely upgrades, a Vyncke installation can keep performing well beyond its expected lifespan.
Check out the full article here.

KEEPING THE FIRE BURNING IN ITALY!
Specializing in the production and distribution of rice and pasta, Riso Scotti is a beloved brand in Italy and across Europe.
At their production site in Pavia, Italy they have been operating a rice husk-fired VYNCKE boiler since 2018, which is currently under the maintenance contract with V.Care, the Customer Service vertical at VYNCKE.
This state-of-art installation runs like a well-oiled machinery. But don’t take our word for it.
Here is Lorenzo, the Technical Director at Riso Scotti giving us his experience of working with V.Care!